There is no refund or exchange on any Ticket except as required by law and as otherwise specified by Gigantic Creepy Crawlies. This includes, but not limited to, INCLEMENT WEATHER, NATURAL DISASTERS, EXTENDED WAITS IN LINE AT THE VENUE, FAMILY EMERGENCIES AND MEDICAL EMERGENCIES. All Event personnel have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion. Venue and Dino Festival Brisbane are subject to change without notice and are not grounds for a refund. Anything promised by the promoter that is unfulfilled is not guaranteed by Dino Festival Brisbane and is not grounds for a refund. If a refund is made, Dino Festival Brisbane may, to the extent permitted by law, retain any booking fee or other fees and charges.